Privacy Policy

At AstroWali, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, products, or services. By accessing or using our platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you use our services or make a booking, we may collect:

Name
Contact details (email address, phone number, etc.)
Birth details (date, time, place) for astrology services
Billing and shipping addresses (if applicable)
Payment information (processed through secure third-party gateways)

b. Non-Personal Information

We may collect non-identifiable information such as browser type, IP address, device details, and website usage data through cookies and analytics tools.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide astrology consultations, reports, and related services
To process payments and send booking confirmations
To deliver digital and/or physical products
To communicate updates, offers, or service information
To improve our website, services, and customer experience
To comply with legal requirements and prevent fraudulent activities

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to any third parties.
Information may be shared with trusted service providers (e.g., payment gateways, courier services) strictly for the purpose of delivering our services.
We may disclose information if required by law or in response to valid legal processes.

4. Data Security

We adopt industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Payment transactions are processed through secure and encrypted payment gateways. AstroWali does not store your credit/debit card details.

5. Cookies Policy

Our website uses cookies to enhance user experience, track website usage, and remember user preferences.

You may choose to disable cookies through your browser settings, but some features of the website may not function properly as a result.

6. Data Retention

We retain personal information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Once the data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal data (subject to legal obligations)
Opt out of promotional communications at any time

To exercise these rights, please contact us at info@astrowali.com.

8. Third-Party Links

Our website may contain links to third-party websites. AstroWali is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies when visiting them.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:
📞 9289060197
✉️ info@astrowali.com
🌐 www.astrowali.com