Shipping and Delivery

At AstroWali, we aim to deliver your orders and services efficiently and on time. Please read the following policy carefully to understand how shipping and delivery work for both physical and digital products/services.

1. Service Scope

We offer:

• Digital Deliveries – Astrological reports, consultation links, and e-products.

• Physical Deliveries – Remedies, gemstones, yantras, and other products (if applicable).

2. Order Processing

• Orders are processed within 1–3 business days after successful payment confirmation.

• For customized astrology reports or remedies, processing time may extend up to 5–7 business days depending on the nature of the service.

• You will receive an order confirmation email/SMS once your order has been successfully placed.

3. Digital Product Delivery

• All digital reports, consultation details, or PDFs are delivered via email or WhatsApp to the registered contact details provided during booking.

• Please ensure that you provide accurate and active contact details. AstroWali is not responsible for delays caused due to incorrect information.

4. Shipping for Physical Products

• Physical products are shipped through trusted courier partners to ensure timely and safe delivery.

• Standard delivery time within India is 5–10 business days, depending on your location.

• Delivery timelines for remote or outstation areas may vary.

• Once shipped, tracking details will be shared via email/SMS.

5. Shipping Charges

• Free shipping may be offered on select products, offers, or minimum order values.

• For other orders, standard shipping charges will be displayed at checkout before you complete the purchase.

6. Delays and Unforeseen Circumstances

• AstroWali is not liable for shipping delays caused by natural calamities, strikes, lockdowns, or courier company delays.

• We will keep you informed in case of any significant delay in delivery.

7. Non-Delivery or Wrong Address

• If the package is returned due to an incorrect or incomplete address provided by the customer, re-shipping charges may apply.

• Please double-check your address and contact details at the time of placing the order.

8. International Shipping (if applicable)

• For international orders, delivery timelines and charges vary based on the destination.

• Customs duties, taxes, or import charges (if applicable) are the responsibility of the customer.

9. Contact for Shipping Queries

For any questions related to shipping, order tracking, or delivery:
📞 9289060197
✉️ info@astrowali.com
🌐 www.astrowali.com